 Community Aged Care Programme
Funded by the Commonwealth Department of Health and Ageing
MISSION
To help the elderly journey through life with grace and dignity. We will strive to give quality care to achieve thisobjective.
VISION
By providing relevant and superior care we wish to be considered as the best care providers for the elderly from South East Asian Background.
CORE VALUES
Compassion: Our culture respects the old and the infirm and appreciates their services to family and friend. We will provide a service with compassion and understanding.
Respect: To provide services with respect taking into consideration the varied cultural, religious and language background of our clients.
Just: To provide and deal with our clients in a fair and just manner without prejudices.
Excellent: To provide services of a very high standard within parameters permitted.
Hope: To facilitate our clients to live and pass their leisure time in a happy and productive manner with hope for a pleasant tomorrow.
CARE AND SUPPORT FOR OLDER AUSTRALIANS STAYING AT HOME
The Commonwealth Government helps older people remain independent and living quality life in their own homes or in the homes of their loved ones. This enables one to grow old gracefully and with dignity, and to do things independently. With this end in view the government has funded a range of services for the benefit of the old and the frail.
One such service on offer is the community Aged Care Package (CACP). The Australian Asian Association(AAA) has been successful in securing 35 such packages. Triple A Care, functioning under the auspices of the AAA, will administer and co-ordinate the package. The Indian, Sri Lankan, Pakistani, Burmese, Filipino, Malaysian, Singaporean, Bangladeshi, Thai, Indonesian, Latin American and Middle Eastern Communities will be the beneficiaries of these packages.
Community Aged Care Packages are suited to people with complex care needs. They enable a person in need to deal with only one person who arranges all their necessary care instead of having to deal with a range of care providers.
COMMON QUESTIONS
Q : How does one access a Care Package?
A : A person needs to be approved by Aged Care Assessment Team (ACAT). ACAT can be contacted through your general practitioner, some health professionals and social workers. ACAT teams are based at most primary hospitals, Geriatric Centres or some Community Centres. They can visit people at home or in hospital. You can also contact them directly on 1800 500 853.
Q : Do I have to pay for ACAT assessment?
A : No, ACAT are government funded and team members will not charge you for visits.
Q : What types of services can I receive?
A : Depending on the assessment of the ACAT team, the package will be customised to suit ones requirements or needs. The package permits bathing, grooming and transport, cooking of meals, gardening/cleaning and social activities.
Q : Would I have to pay?
A : Yes, fees for care packages vary depending on the individual’s financial circumstances. This ongoing fee is agreed upon at the signing of the agreement between the service provider and the recipient of the service. The programme is obligated to charge fees in line with CACP Standardized Fee Policy for the services it provides. For people on the maximum rate of pension it will not exceed 17.5% of the pension. This will however vary for those persons with high income. |
