AAA Emergency Relief helps support individuals and families in crisis through the provision of bill payments. Emergency Relief is available for people from culturally and linguistically diverse background who has a Centrelink Concession Card.
Emergency Relief may be able to assist you, your family, or someone you know with the payment of:

• Telephone bill
• Electricity bill
• Gas bill
• Food voucher

ER Operating time: Tuesday and Thursday from 12.30pm to 15.30pm.

Please prepare the following documents

1. application form (obtain from AAA office – Perth, Gosnels and Joondalup)
2. your income statement (obtain from your nearest Centrelink Centre)
3. your partner income statement (if any)
4. Bill (please be advised that we can assist you with the maximum amount of $150 only)
5. Other supporting documents (such as children expense receipts, your medical expense receipt, or relevant documents that support your reasons in the event of crisis).

Emergency relief application process

1. please bring along all necessary documents
2. complete the form at the office
3. interview process
4. wait for approval

Note

1. each clients can receive the assistance only once per year

This service is intended for people with genuine crisis.